Frequently Asked Questions
Everything you need to know about shopping at Patchique Store
What materials are used in your home decor products?
At Patchique Store, we prioritize quality and sustainability. Our textiles are made from 100% organic cotton and linen, while our hardware and furniture pieces utilize responsibly sourced hardwoods and recycled metals.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental US. For custom-made or oversized furniture items, please allow 2-4 weeks for specialized white-glove delivery.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original condition. Please note that custom orders and final sale items are non-refundable unless they arrive damaged or defective.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my Patchique textiles?
To preserve the vibrancy and texture of our fabrics, we recommend machine washing on a gentle cycle with cold water and air drying. Specific care instructions are included on the label of every product.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.